Learn About Our Verbal Defense Training Programs One of the most negative outcomes of the pandemic is that stressed-out customers and patrons are verbally or physically abusing frontline employees. It seems like the front-line is now more like a firing-line. 44% of...
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Learn some of the indicators of hostile intent. A pre-attack indicator is an unconscious telegraph indicating hostile intent. The antagonist doesn’t purposefully make these gestures. They originate in the sub-conscious, much like your mind and body go into...
